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FAQ
Below are the questions we are often asked. If they are not sufficient, you are welcome to write us an email.
What size ?
If you are not sure which size to choose, we have created a detailed guide under each product to help you choose the right size. If you have chosen the wrong size, we are ready to exchange your item.
Shipment ?
We send all our packages with GLS, and we pack and ship every day from Monday to Friday before 10 am and expect your package to reach you in 1-2 business days.
Visit our store!
On Monday, May 29, 2023 at 12:00, we opened the doors to our first store. The store is located on Amager, specifically Engvej 169, which is a stone's throw from Femøren Metro. There is parking right next to the store. We are open from 12-16 Monday to Friday and we look forward to seeing you!
(THE STORE IS CLOSED FRIDAY 27/6)
Return ?
We know that returns can seem overwhelming, but at NA we have made the process as smooth as possible. Here you can exchange your item, choose a different size or get a gift certificate for future orders. In less than 5 minutes you will have your return label and can follow the process closely all the way!
Customize your return here: